Skip to content

Bookings

FAQ

Do I need to book to decorate cookies?

Reservations are recommended, especially on weekends and themed days. Walk-ins are possible depending on availability.

Can I modify or cancel my reservation?

Cancellations or modifications can be made directly from the link in your confirmation email. There are no fees, but we greatly appreciate it when customers take the time to cancel their reservation: it helps us free up the table for other lovely visitors! 🦉

Is there a time limit?

The reserved duration is 1 hour 30 minutes. This allows you to fully enjoy the activity while leaving room for subsequent groups. For a different duration, please do not hesitate to contact us!

What happens if I'm late?

If you are more than 15 minutes late and we have not been notified, we cannot guarantee the availability of your reserved table. Please notify us as soon as possible.