Politique de remboursement

Return & Refund Policy

At Café La Chouette, we take pride in providing high-quality food products. Due to the perishable nature of our products, we have a strict return policy to ensure the safety and freshness of our offerings.

Returns

We do not accept returns on any food items due to health and safety concerns. All sales are final once the product has been shipped or picked up.

Refunds & Replacements

We offer refunds or replacements only in the following cases:

• The product was damaged during transit.

• You received the wrong item.

• The item was expired or spoiled upon arrival.

To be eligible for a refund or replacement:

• You must notify us within 24 hours of receiving the item.

• Proof of issue (photos or video) must be provided.

• The item must be unused and in the original packaging (if applicable).

We appreciate your understanding and support as we strive to deliver safe and fresh products every time.